Exchange, Refund, and Return Policy @ WeeBazar.Com
1. Overview We strive to provide the best shopping experience for our customers. If you are not completely satisfied with your purchase, we are here to help with a hassle-free exchange, refund, and return policy. This policy applies to all purchases made through our e-commerce website.
2. Return Policy
- Eligibility for Returns:
- Products must be returned within 7 days of the delivery date.
- Items must be unused, unworn, and in their original packaging, with all tags and labels attached.
- Certain items, such as non-returnable items, e.g., perishable goods, custom products, hygiene products, are not eligible for return.
- Return Pick-Up Service:
- For your convenience, we offer a free return pick-up service. Schedule a pick-up through our website or contact our customer support team.
- Ensure the product is securely packed to avoid damage during transit.
3. Exchange Policy
- Eligibility for Exchanges:
- Exchanges are allowed for size, color, or product replacements of equal or lesser value.
- Exchange requests must be made within 7 days of receiving the product.
4. Refund Policy
- Eligibility for Refunds:
- Refunds are issued for returned products that meet our return conditions.
- Refund Methods:
- Refunds will be processed to your original payment method within 3-5 days after we receive and inspect the returned product.
- For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit.
5. Conditions for Refusal We reserve the right to refuse returns, exchanges, or refunds if:
- The product is damaged due to misuse or mishandling.
- The return request is made outside the stipulated return window.
- The product is not returned in its original condition.
6. Contact Us If you have any questions or need assistance with returns, exchanges, or refunds, please reach out to our customer support team:
- Email: support@weebazar.com
- Phone: 8851710791
- Live Chat: Available on our WhatsApp.